Hello, thank you for considering Lynira Label for your special event!
Our customer care team can gladly assist you via email. In your message: please include your full name, your event date, include all your questions/concerns and your order number (if you have a question/update about a recent order).
RESTOCK: If you’re contacting us in regards to a sold out style, please note that we do not have set dates on restocking our sold out styles due to limited materials/fabrics. You may sign up to be on our mailing list by visiting the product page of your desired style and sign up to receive a notification once the style in your size is back in stock. This is the best way to be informed on a restock before it sells out again.
A customer service representative will get back to you via email during our business hours: Monday-Friday 11am-4pm EST.
PLEASE NOTE: We’re currently experiencing a high volume of orders and messages during our busiest time of Prom Season. We ask you to please have patience and send ONE email. Our customer care team does not conduct customer service via Instagram comments or Instagram DMs. Spamming all social media platforms and/or resending the same message will have your account automatically flagged in the system. Keep in mind that all emails are answered in the same order in which messages are received.
Please allow 2-3 business days for a response. We are closed on weekends and holidays.
Online store policy: https://www.lyniralabel.com/pages/policy
Frequently asked questions: https://www.lyniralabel.com/pages/n
Size chart: https://www.lyniralabel.com/pages/sizing-chart